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Child Safeguarding Policy

You can view a copy of our Child Safeguarding Policy here.

Client Feedback

The service I received was very professional, helpful and useful. I felt very comfortable with the whole process and everyone involved was very kind and caring.
Really clear and helpful. I felt comfortable throughout the session, great work.
Very informative. Gave me a lot of piece of mind and rest as I was expertly informed of my possibilities regarding access to my children.
Very professional and helpful - managed very tense situation well and gave opportunity to speak on both sides and have view heard.
I found my mediator to be professional and knowledgeable. She was also time efficient, leading us through the three major issues related to separation: method of divorce, custody, financial settlement, within our individual sessions and our free session. Due to her expertise, we were able to come to our entire divorce agreement in one session. I am so grateful that my husband and I were able to come to such a timely agreement through the help of MiD Mediation. It has certainly cut the amount of money we would have spent with solicitors, and the amount of stress we would have encountered through the fear of the unknown. At no point did I feel our situation was being exploited to line someone's pocket, which is what I did feel after having legal advice from a solicitor. I totally recommend this service. Many thanks, MiD Meditation.
Great service and excellent value for money. I wasted too much money on solicitors before reaching your service. Very grateful. Friendly, approachable and professional, came across as very patient and very fair. Warm style. Very helpful and challenged us both very constructively.
Our mediator took control of our heated discussions very well and held a steadfast balance throughout, managing to cater for our specific needs and individual concerns. A professional and practical approach was maintained throughout providing valuable use of time.
I thought sorting out our complicated finances would be really difficult, but our mediator worked through everything with us calmly and methodically and we reached a settlement that worked for us both fairly quickly.
She was good at structuring the meetings and helping us stick to the agenda. She helped the discussion to remain objective and focussed on outcomes.
Gillian was brilliant. She helped me realise how my ex-husband was feeling and to understand our situation and the effects it was having on our children.
Mike was absolutely fantastic – incredibly patient and calm. He kept control of the sessions even when faced with huge resistance. I don’t think anyone could have done more.
I felt that our mediator conducted the sessions with the utmost professionalism and sensitivity to the complex issues presented.
He has been extremely helpful and very professional. The sessions provided a safe place for me to speak on some important matters.
I thought our mediator was very informative and I felt assured that we would come to an understanding from our initial contact meeting.
She is a real star, taking us through a very difficult part of our lives. She made the whole process easy and was incredibly supportive. As a result we have come out the other end still good friends.
She really had a lovely approach and was very helpful.
Very helpful, understanding, non-judgmental, patient, fair, efficient and professional.
The mediator was very good. Kept all on a calm footing and ensured both parties had the opportunity to both express themselves and respond to issues raised by the other.

Feedback from child counselling clients

I found it useful and welcoming, effective in identifying the problems and how to handle them and helped me go away feeling more confident about myself. Girl aged 17
I feel more confident now and I don't get too sad. Boy aged 10
Thank you for taking the fear away. Girl aged 8
Thanks for saving me. Boy aged 18
I was having bad anxiety and feeling depressed. It has helped me learn how to cope with daily life and understand my emotions better. Girl aged 16
It helped me understand it and how to help avoid getting upset. They were very understanding and comforting. Girl aged 10

Feedback from parents of children in counselling

My son is less angry and is not aggressive anymore toward me. He is much better than at the beginning. I’m very satisfied. I would recommend this service to everyone with children going through divorce.

I honestly do not know what I would have done without your service. It has made such a difference to J and helped immeasurably.

I don't know what my children and I would have done without this service.

She has benefitted enormously from the counselling. I am really really pleased with the progress that has been made because it has had a direct effect on her tendency to be angry and aggressive. It has helped me understand some of the issues she is facing. Heartfelt thanks for everything you have done.

He found the sessions very helpful and has become more open/communicative and confident since he started.

The experience was very positive and advice was very relevant at all times and insightful as the situation and circumstances changed I think it’s fantastic that you offer affordable counselling for people going through difficult emotional situations relating to divorce & separation.

Her support has been invaluable over the past year.

Steph has been a much needed lifeline.

My daughter has benefited enormously from these sessions.

The support my children and myself have received has been hugely beneficial and has helped my children negotiate their relationship with divorced parents. Above and beyond what I expected.

Affiliated to National Family Mediation

Contracted with the Legal Aid Agency

Registered Company No. 3785436 · Charity No. 1076166

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